Terms and Conditions

These Terms of Service apply to all visitors, customers, and users of H24D7.com. By accessing or using our website, you agree to these terms and to applicable laws governing online commerce and consumer transactions. If you do not agree with any part of these terms, you should stop using the website. Company details: H24D7.com, Germany, [email protected]. Shipping is available in Europe and the US, with US shipping at 17 USD and free US shipping for orders above 150 USD.

Use of this website must be lawful, respectful, and consistent with the intended purpose of browsing products and placing legitimate orders. You agree not to misuse the site through automated abuse, fraudulent orders, security probing, or harmful content injection. We reserve the right to block activity that threatens service integrity or customer safety. Operational security controls may include rate limiting, audit logs, and fraud checks where appropriate.

All orders are subject to product availability, price confirmation, payment authorization, and anti-fraud review. Displaying a product does not guarantee that it is always available in your region or inventory state. We may cancel or limit orders where payment cannot be verified, where stock is unavailable, or where misuse is reasonably suspected. In such cases, we communicate status updates through the provided customer contact channels.

Product descriptions are informational and are not medical advice. Supplements sold by H24D7.com are not intended to diagnose, treat, cure, or prevent disease. Customers are responsible for reviewing labels, allergens, dosage instructions, and warnings before use. If you are pregnant, nursing, under medical supervision, or taking medication, consult a qualified healthcare professional before supplement use. Responsible use remains the customer’s responsibility.

Prices and product content may change over time due to supplier updates, catalog refinements, or market conditions. We aim to keep information current, but minor timing differences may occur between updates and customer sessions. The final order value is shown at checkout before payment confirmation. Taxes, shipping fees, and promotional discounts are applied according to active settings and applicable rules at the moment of order placement.

Payment processing is handled through secure payment providers. We do not store full card numbers on our own servers. By placing an order, you authorize the selected payment provider to process charges under the terms of the payment flow shown at checkout. If payment fails, is canceled, or remains pending, order fulfillment may be delayed or halted until confirmation is received. We may request additional verification where legally required.

Shipping timelines are estimates, not guaranteed delivery dates, unless explicitly stated otherwise in writing. Carrier delays, customs procedures, weather events, and regional logistics constraints can affect delivery timing. Customers must provide accurate shipping details at checkout. If an address error causes delivery failure or return-to-sender events, additional shipping charges may apply. Please review our Shipping Policy for full operational details.

Returns and refunds are governed by the Return Policy. Eligibility may depend on product condition, packaging integrity, and category-specific safety/hygiene constraints. Opened or consumed items may not be eligible unless defective or legally required by consumer protections. If a parcel arrives damaged, customers should contact support promptly with order details and evidence so our team can review the case and provide the correct resolution path.

Account holders are responsible for maintaining accurate profile data and protecting login credentials. You should notify us immediately if you suspect unauthorized account access. We may suspend or restrict accounts that violate these terms, misuse promotions, or generate abusive support behavior. Such decisions are made to protect platform stability and fair access for all customers.

To the maximum extent allowed by law, H24D7.com is not liable for indirect or consequential losses arising from misuse of products, delayed delivery outside reasonable control, or third-party service outages. Nothing in these terms limits mandatory legal rights that cannot be waived. If any clause is held invalid by competent authority, the remaining clauses remain enforceable. These terms may be updated periodically and the latest published version applies.